Full-Time, Non-exempt position in the Development Department. Position reports to the Director of External Affairs.

Compensation: starting at $40,000

Position Summary:
ICA Miami is accepting applications for a high-performing Membership Coordinator with a demonstrated
track record of successfully recruiting new members to meet and exceed annual fundraising goals. In addition
to serving as the first point of contact forall membership-related inquiries, this position will maintain database
records using ICA Miami’s CRM system, track membership figures, and coordinate a full calendar of events to
energize the current membership base and encourage new members to join.

Responsibilities include but are not limited to:
● Cultivate, solicit, and provide stewardship to a portfolio of membership prospects to meet or
exceed fundraising goals
● Identify membership prospects and create effective and energetic approaches to converting
prospects into members
● Make frequent calls to members, donors and lapsed members.
● Produce reports to track fundraising results, membership acquisition and retention, event
attendance and financial outcomes; dashboards.
● Work closely with the Director of External Affairs to make moves management system for
prospects, current members and lapsed members
● Coordinate member acquisition campaigns and member event promotion with the marketing
department
● Organize and plan activities for the Young Collector’s Board and other membership affinity
groups as determined.
● Prepare compelling membership related correspondence including solicitations and
acknowledgment letters
● Ensure physical and digital donor walls and donor lists are accurate and updated regularly.
● Plan and execute innovative membership events with fundraising goals in mind.
Communicate invitations, manage RSVP lists, engage existing members to attend and inspire
new membership acquisitions
● Responsible for member data entry and member database maintenance
● Manage partnerships with local businesses, art fairs and other institutions that provide benefits
and event access to members.
● Process and reconcile renewed and new member payments with the Finance department.
● Attend all museum events with a plan for member acquisition
● Keep ICA Members private Facebook groups up to date with events and announcements.
● Other duties as assigned by the Director of External Affairs

Requirements
● Bachelor’s degree;
● Minimum of 2 years of relevant experience, preferably coordinating a membership program
for a museum or cultural organization;
● Detail-oriented, with strong organizational, analytical, and event planning skills;
● Willingness to be hands-on in a role that is demanding and requires a high level of energy and
professionalism.
● Proficiency in common fundraising software/technology including integrated CRM database
systems, Google Drive, Zoom and social media platforms. Experience with Salesforce,
Mailchimp and Wordpress preferred.
● Demonstrated ability to manage time, deadlines, and confidentiality.
● Superior interpersonal skills and ability to communicate professionally with a culturally
diverse group of volunteers, co-workers and donors.
● Spanish language skills preferred
● Ability to regularly work night and weekend hours.

How to Apply
Please forward a cover letter and resume to jobs@icamiami.org.

Equal Employment Opportunities
ICA Miami provides equal employment opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law
requirements, ICA Miami complies with applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities.