The Group Sales Coordinator assists the Director of Sales in cultivating, implementing, and supervising a Group Sales program that will maximize sales opportunities, provide customers with premiere service, increase revenue, and support the Performing Arts Center Authority's (PACA) reputation as a first rate performing arts organization.

Essential Duties and Responsibilities

• Will develop and maintain ongoing communication with groups (i.e., email, presentations, special events, etc.) that will keep them informed, create interest in events, and generate sales.
• Will identify new group opportunities using all available resources.
• Will independently create and deliver presentations to current and potential Groups Sales groups and contacts.
• Will identify and attend events that will keep Group Sales current strategies and programs.
• Will support the development of strategies to acquire new information into the mailing database.
• Will be responsible for accurate input of all information into the mailing database.
• Will design information and accurate marketing pieces for distribution.
• Will manage the Group Sales contract process, including creating, collecting, mailing and filing.
• Will process tickets for contracts and concierges.
• Will assist in the administration of all components of the payment process.
• Will balance end-of-day reports.

Required Knowledge, Skills, and Abilities

• Able to effectively supervise and develop Group Sales staff.
• Able to prepare and give effective presentations.
• Skilled in Windows based programs, including Word, Outlook, Excel, and PowerPoint.
• Able to use ticketing software.
• Able to exhibit a professional and corporate demeanor when interacting with members of the public in a variety of situations.
• Able to communicate effectively, both verbal and written, in English.
• Able to multitask, set priorities, shift priorities, and adapt to changes in situations.
• Knowledgeable of local businesses and contacts.
• Able to work effectively and positively with others.

Required Education and Experience

• BA/BS or Higher: Business/Marketing/Sales/or any equivalent combination of training and experience.
• Customer service experience in a call center and/or sales environment.

If you are an individual who is eager to become part of a progressive, performance oriented team, please submit your resume to: gscsearch@browardcenter.org.